Privacy Policy | 九游体育 (JIUYOU) Official Website

九游体育 (JIUYOU) is committed to safeguarding your personal information. All data provided by users, including identity, contact details, and interaction records, is protected with the highest security standards. We treat user privacy as paramount and will never disclose or sell your data to any third party.

We do not store any credit card information on our servers. All payments are processed through leading global payment gateways like Alipay and WeChat Pay, utilizing SSL encryption for secure transactions.

Your Data Rights

九游体育 collects platform access data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Policy

• The purchased service's functionality deviates significantly from its description, and we are unable to provide a viable resolution.
• A critical platform service failure impedes normal usage, and we cannot rectify it promptly.
• If you initiate a dispute or complaint with a third-party payment platform or relevant agency before clearly communicating your concerns to the 九游体育 customer service team.

Situations Not Eligible for Refund

• Service interruptions due to force majeure events, provided such events were communicated in advance.
• If you commence any dispute resolution process or submit a complaint to another platform before contacting 九游体育 customer service and allowing us an opportunity to address the issue.
• Service suspension or termination resulting from the user's violation of platform usage agreements.

Member Account Management