Privacy Policy

九游体育科技有限公司 prioritizes the protection of your personal information. All personally identifiable data, contact details, and event interaction records you provide on the 九游体育 platform are safeguarded with industry-leading security measures. We never disclose or sell your data to any third party.

We do not store any credit card information on our servers. All payments are processed through world-class gateways such as Alipay and WeChat Pay, with SSL encryption ensuring end-to-end security.

Your Data Rights

九游体育 collects platform access data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Policy

• The purchased service's functionality or description is materially inaccurate, and we cannot provide an effective resolution.
• A major platform failure occurs that prevents normal use, and we are unable to restore service promptly.
• You initiate a dispute or complaint with a third-party payment platform or agency before contacting 九游体育 support to address your concern.

Non-Refundable Situations

• Service interruption is caused by force majeure events that were previously communicated to users.
• You start any dispute resolution process or file a complaint with another platform before reaching out to 九游体育 customer service and allowing us an opportunity to resolve the issue.
• Your service is suspended or terminated due to a violation of the platform's terms of use.

Account Management